I'm at a loss over how CRM 2013 handles server names/name resolution. I did a fresh install including the first organization. During setup the name for the SQL Server Reporting Services that worked was 192.168.0.57/ReportServer . However, when I attempt to add another organization, I cannot seem to find the proper naming convention for the Reporting Services. Different names produce different errors:
- http://servername/ReportServer and 192.168.0.57/ReportServer produce "Error occurred while finding an item on the report server. The request failed with HTTP status 404: Not Found". Adding ":80" to the address does not help.
- http://FQDN/ReportServer produces "Microsoft Dynamics CRM Reporting Extensions must be installed on SQL Server Reporting Services for reports to work".
When entering the first two addresses in a browser, I get a 404. However, when using the FQDN, I am prompted for a username and password. Entering the CRM server admin credentials shows me folders for the existing organization. So my questions are:
- if ip address and servername don't work in a browser producing a 404, it makes sense to me that I can't use either one in the Deployment Manager. However, it tells me my first organization IS working with the ip address url. How?
- the FQDN url works in a browser, does not produce a 404 in the Deployment Manager, but tells me I need to install Reporting Extensions which are obviously already installed?