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This may sound silly, but have you tried to run the Aging routine?
Remember in AP the aging is done automatically, but in AR you have to run it as part of your monthly close.
Several possibilities.
First, run checklinks and then reconcile against Receivables to make sure all the tables are ok.
Second, look at your ageing buckets in setup. If your last bucket says include invoices through 999 days, check to see if any accounts have open items older than 999 days. Yes, it happens! If your ageing report for a customer does not match the customer balance, use the Document Inquiry listing only open documents for that customer. It will show older than 999 day old invoices.
How can you fix this?
1. Write off the old documents. or
2. Write your own ageing report that includes in the last bucket any document older than the starting date.
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