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Supply chain | Supply Chain Management, Commerce

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Is there any API available in POS to cancel the customer order?

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Posted on by jamesfrancis

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Hi All,

I have tried creating a new view that handles most Customer Order operations like ( Edit, Pack Pick, ).

Also, I have to cancel the SO, but no API is available.

Can anyone help me how to cancel the SO using an API or should I wait for MS to add that feasibility?

Thanks

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CU02102110-0 4 on at

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Is there any API available in POS to cancel the customer order?

There is an API available over the CSU but for that you will need the device token as it is the same route POS uses to cancel the order so its not an option if you want to use without calling it through POS. But you can directly call the custom webservice to the back office to cancel the order or if you want to cancel the line, you can write up the update line webservice and utilize the deliver remainder line cancellation.
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Shafeeque P. 6,512 Super User 2024 Season 2 on at

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Is there any API available in POS to cancel the customer order?

I haven't seen an API in the CSU swagger for order cancelation. Best way will be to simulate the cancelation process on the POS and capture the requests it is making to CSU.

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