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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Is there any API avail...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Is there any API available in POS to cancel the customer order?

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Posted on by jamesfrancis 106
Hi All,
 
I have tried creating a new view that handles most Customer Order operations like ( Edit, Pack Pick, ).
Also, I have to cancel the SO, but no API is available. 
 
Can anyone help me how to cancel the SO using an API or should I wait for MS to add that feasibility?
 
Thanks 
 
 
  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,550 Moderator on at
    I haven't seen an API in the CSU swagger for order cancelation. Best way will be to simulate the cancelation process on the POS and capture the requests it is making to CSU.
  • Suggested answer
    Danyal Imtiaz Khan Profile Picture
    Danyal Imtiaz Khan 45 on at
    There is an API available over the CSU but for that you will need the device token as it is the same route POS uses to cancel the order so its not an option if you want to use without calling it through POS. But you can directly call the custom webservice to the back office to cancel the order or if you want to cancel the line, you can write up the update line webservice and utilize the deliver remainder line cancellation.

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