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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GP Crashing
Microsoft Dynamics GP (Archived)

GP Crashing

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Posted on by Clandis Smith 55

We are starting to have issues with GP. Yesterday it started crashing when running payroll. There is no error on the screen. In the event viewer though we are getting the following errors:

 

Faulting application name: Dynamics.exe, version: 10.0.324.0, time stamp: 0x4a39b637

Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdaae

Exception code: 0xe0434f4d

Fault offset: 0x00009617

Faulting process id: 0x1180

Faulting application start time: 0x01cb280e1d3be92d

 

We are running SP4 of GP and it is on a Win7 Enterprise machine.

Faulting application path: C:\Program Files\Microsoft Dynamics\GP\Dynamics.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: 18d9ebd3-941f-11df-8ddb-18a905f104ee

 

Faulting application name: Dynamics.exe, version: 10.0.324.0, time stamp: 0x4a39b637

Faulting module name: Dynamics.exe, version: 10.0.324.0, time stamp: 0x4a39b637

Exception code: 0xc0000005

Fault offset: 0x004d9b3a

Faulting process id: 0xfc8

Faulting application start time: 0x01cb280434a88112

Faulting application path: C:\Program Files\Microsoft Dynamics\GP\Dynamics.exe

Faulting module path: C:\Program Files\Microsoft Dynamics\GP\Dynamics.exe

Report Id: 3098098f-9401-11df-8ddb-18a905f104ee

 

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: GP Crashing

    I think it must be a solution for this case it is not logic that I cannot working with the two systems at the same time

    plz help

  • Ryan D McBee Profile Picture
    Ryan D McBee 1,440 on at
    Re: GP Crashing

    I have had some of this too and there isn't much to find out on the knowledge base.  I did the following and it has helped thus far. 

    1.)  Right click on my computer and go to properties

    2.)  On the Advanced tab go to the preformance settings

    3.)  On Data Execution Prevention, add the Dynamics.exe to the exceptions below.

    Hope this helps!

    McBee

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