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I am setting up a new installation of GP2013. In the Customer database I am importing there are Customers with several locations. I searched and found a similar question which indicated that the integration should be performed in 2 passes.
If I understand correctly, all locations of a Customer with multiple locations need to have the same Customer ID. The first pass should contain only Customers with a single locations and the Primary Customer ID that contains the billing address of customers with multiple locations/physical addresses.
Then I run a second pass with only the additional locations of Customers with multiple locations, same Customer ID, different Address IDs?
Also, if there are Customers with multiple locations but the Billing address is not the same as any of the locations, do I need to create a Primary Record for the Billing address.
Thanks,
FRDBADF
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If I follow the question correctly I am lead to understand that the second pass of the import should only point to the Customer ID and then in the Address fields it should contain a 'second' or 'third' address code for the customer.
You are correct, customer can of course have many addresses in the system.
When you import, and all you are importing is the 'new' address - you can skip the entire first page - other than Customer ID - and go directly to the Addresses window. In there you can have one or more addresses each with a unique Address ID for that cusomter.
Hope this helps. We have had success in doing this for our clients in the past.
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