Buttons missing from Command Bar(Home Page)

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Posted on by Varsha Naithani

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Hi ,

Some of the Buttons are missing from the command Bar at View Level in Opportunity Entity while i have checked the behind functionality of those buttons ,But still they are not appearing . has anyone faced similar issues?The buttons which are missing they are Export to excel and Assign).

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Varsha Naithani 225 on at

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RE: Buttons missing from Command Bar(Home Page)

I can't see any java script function applied in the Button . It is not showing only for Opportunity entity . I dont understand what can be the issue with Opportunity.
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shivaram 3,315 on at

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RE: Buttons missing from Command Bar(Home Page)

Hi Varsha,

If he is having all roles, then I hope some Javascript is existing on that particular button. Are you using Ribbon workbench?

If yes, then check any JS is applying to that button.
Varsha Naithani 225 on at

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RE: Buttons missing from Command Bar(Home Page)

The user has all the Security Roles in CRM including System Admin and System customizer.
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Priyesh 7,396 User Group Leader on at

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RE: Buttons missing from Command Bar(Home Page)

Hi Varsha,

Can you please ask your System Administrator to check the security roles assigned to you?

For: Export to Excel

And for Assign, if you want to Assign Opportunities

Also, if the above doesn't help. Ask technical developer is the ribbon was being modified.

Hope this helps! Please mark my answer as verified if this helped for you.

Thanks.
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shivaram 3,315 on at

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RE: Buttons missing from Command Bar(Home Page)

Hi Varsha,

Are you a system Admin? I don't think so.

Observe following screenshot.

Check whether you have that privilige or not.

Hope it helps you.

Best regards,

Shivaram.
Thomas David Dayman 11,323 on at

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RE: Buttons missing from Command Bar(Home Page)

Do you have the correct Security permissions to Export and Assign records?
Varsha Naithani 225 on at

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RE: Buttons missing from Command Bar(Home Page)

but the buttons are not even appearing for selected records too.
Raghu_b 228 on at

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RE: Buttons missing from Command Bar(Home Page)

Hi Varsha, the Ribbon buttons are dynamic in nature. Some buttons only appear when you select a record or few records based on the display rules associated. If there are no records the display rules force them to disappear. I've created a record and selected it then the export to excel and assign buttons turned up. Image attached. hope this helps!
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ashlega 34,475 on at

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RE: Buttons missing from Command Bar(Home Page)

Hi Varsha,

I'm wondering if you'll see those buttons once you select a view that has some opportunities? And, for the Assign button to show up, you'll need to select an opportunity first.
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Thomas David Dayman 11,323 on at

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RE: Buttons missing from Command Bar(Home Page)

Hi Varsha,

Try and clear your cache and cookies from the browser. If that doesn't work you could try opening CRM in other browsers as well.