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Microsoft Dynamics AX (Archived)

Batch job execution time issue

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Posted on by 51

Hi All ,

AX 2012 R3

Need your assistance or insights to find the root cause of the below issue .

One of the batch job recurrence is one time in a day and  usually ends in 2 mins daily ,but yesterday it took an hour ,but the data created or posted is approx same count as it posted in the previous days and there is no major record count difference also.

Points :

=====

*  Batch job recurrence is runs once in a day 

* Batch batch job usually ends in 2 mins as per batch job history for last 6 months.

* Batch job runs in the batch mode and dedicated server.

* Yesterday also batch job starts as per recurrence ,but took an hour and ended successfully.

* Record count data processed by batch job is approx same yesterday and previous days.

* Since batch job ended successfully ,there wouldn't be any event log or error log .

Client asks why batch job took an hour yesterday . Looking for some help here .

Thanks in advance for looking into it and response.

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello NitishGupta,

    Do you know if there was some maintenance done on your servers yesterday?

    Weekends are often used to do some maintenance work, implement updates, changes, etc.

    Can you see the exact time the batch job started yesterday and compare it with the time it started the days before?

    In addition, can you check the batch job, the time it starts and the time it needs to execute once again tonight to see if there is any difference?

    Many thanks and best regards,

    Ludwig

  • Martin Dráb Profile Picture
    239,238 Most Valuable Professional on at

    Exactly the same question has been already asked in thread Batch job took more time, therefore I recommend keeping the discussion there.

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