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Microsoft Dynamics GP (Archived)

INTERNAL R-TREE ERROR

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Posted on by 2,040

I got the error when running the Historical Stock Status Report, I've found this article regarding this issue, but couldn't find the table mentioned. Please help.

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  • Suggested answer
    Elizabeth Hodge Profile Picture
    Elizabeth Hodge 162 on at
    RE: INTERNAL R-TREE ERROR

    I had a client with the same problem when printing the IV Lot Number Inquiry report for certain items.  The same exact R-TREE error would pop up and GP would close down, regardless of which user on which workstation would try to print it.  We finally figured out there was a carriage return at the end of the item description.  It couldn't be seen, even in SQL, until we ran an ASCII function on each letter of the description.  (We already knew the description was the problem, we just wanted to know exactly what was in there causing such trouble.)  The items had been imported long ago and the ASCII character 13 had gotten in there at the end of the description.  The fix was to simply delete the description ENTIRELY and re-type it.  I know this is old, but I'm posting this reply to help save others some time.

  • Suggested answer
    L Vail Profile Picture
    L Vail 65,271 on at
    Re: INTERNAL R-TREE ERROR

    I have record this error when a single quote was included in the item number. The screen shot was not readable to me. You might try including only the error message so that it might be clearer.

    Kind regards,

    Leslie

  • Dan Liebl Profile Picture
    Dan Liebl 7,320 on at
    Re: INTERNAL R-TREE ERROR

    Do you have any characters in your item numbers outside of dashes?   Quotes are not a good thing to put in an item number.   I have seen them cause issues (more with MRP).

    Dan Liebl, CMA CPIM | Senior Consultant | OTT,Inc | DLiebl@OTT-inc.com

  • Lee Boon Chong Profile Picture
    Lee Boon Chong 2,040 on at
    Re: INTERNAL R-TREE ERROR

    Anyone can help?

  • Lee Boon Chong Profile Picture
    Lee Boon Chong 2,040 on at
    Re: INTERNAL R-TREE ERROR

    This is the link I found

    mbs2.microsoft.com/.../KBDisplay.aspx

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