Marketing EMail: Dynamic Content

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Posted on by Oseirf

Hi Everybody

I'm trying to send dynamic Content to customers in an EMail. As documented https://docs.microsoft.com/en-us/dynamics365/marketing/dynamic-email-content#advanced-dynamic-content it should be possible to access informations stored on other entities linked to contact entity.

We use Dynamics CRM and as stated in the above example we have the entity contact and linked to it the entity salesorder in a 1:n relationship. I now want to send to the customer some informations that are stored in the salesorder as soon as he signed the contract and the contract has a certain pricelist XY and close-date.

What I've made so far: I created a Marketing-EMail with the following content:

....

...

When I test the eMail I get an error saying: The dynamic content has an invalid realtionship or property: {{this.name}}

Any hint how to solve this?

Kind regards

Frieso

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Answers (1)

Verified answer

Camilla Larsson 235 on at

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RE: Marketing EMail: Dynamic Content

I mean. If you use your prefix in your setting



<li>{{this.name}}</li> (add your prefix before name) ex. this.prefix.name



KR

camilla
Oseirf 67 on at

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RE: Marketing EMail: Dynamic Content

Hello Camilla Larsson

what do you mean with "your setting". Where can I set this?

Kind Regards

Frieso
Eduard Brown on at

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RE: Marketing EMail: Dynamic Content

Hi Oseirf - Did Camilla's suggestion work for you?

-Eddy
Suggested answer

Camilla Larsson 235 on at

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RE: Marketing EMail: Dynamic Content

Hi,

try to add your prefix into the "this setting"

Ex.

{{this.new_soknadsid}}

Kind Regards

Camilla