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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Upsell and cross-sell ...
Supply chain | Supply Chain Management, Commerce
Answered

Upsell and cross-sell using available discounts by enabling store associates to view promotions in POS

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Posted on by Vickram 155

This feature was added in July 2020, release 10.0.10, but I still can't find this feature in POS.

pastedimage1599479492847v1.png

This is showing on Microsoft docs as well:

https://docs.microsoft.com/en-us/dynamics365/commerce/discounts-pos

https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave1/dynamics365-commerce/up-sell-cross-sell-using-discounts-enabling-store-associates-view-promotions-point-sale-pos.

If anybody can help out with this.

I have the same question (0)
  • Verified answer
    Xusheng Profile Picture
    Xusheng Microsoft Employee on at

    Hi Vickram8820,

    Please upgrade your system to the latest 10.0.11 or later. If you still can't see these two options, please go to commerce parameters, then "Initialize" the commerce again. Like this:

    pastedimage1599531465526v1.png

    Then add these two operations to POS side.

    pastedimage1599531576498v2.png

    You also need upgrade the POS after upgrade your system.

    Thank you for using Microsoft Dynamics Communities,

    Xusheng Wang

    SUPPORT ENG

    Microsoft Dynamics AX / Dynamics 365 Commerce

    If my information answers your question please click 'Yes' against "Did this answer your question?" to help other community members. 

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