Hi All, has anyone else noticed that when you NSF a cash receipt it does not seem to make it to the bank rec. the deposit is still there and you need to manually create a reversal for it but it shows up on the customer account as void.
Is it just me?
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We are having the same issue using Dynamics GP 2013 R2. NSF voided and reversed the transaction and created a $25 debit for the NSF but it does not show a WDL transaction in that amount when we reconciled March. Our book balance is higher than the bank balance by exactly the amount of the check.
Or.. post Bank Deposit was not done for original Cash Receipt?
I will add to the glee chorus of folks who tried this and GP worked as designed. I too was rewarded with a WDL transaction in my Bank Reconciliation module, corresponding to the NSF transaction processed in Receivables Posted Transaction Maintenance.
Two possible issues come to mind, which might explain the behavior you're encountering. First, security. If the user does not have posting privileges for these types of transactions, the process would not complete.
Additionally, if there were something wrong with your registration keys, or Bank Reconciliation was not checked in the Registration window, you would have problems with this feature.
I also just tested this in GP 2013 SP 2 (not R2) and it worked just fine.
Hi
Just tried in my Fabrikam database GP2013 R2 and it worked as expected. I am not aware of any settings that can drive this.
Cheers
Heather
We are on GP 2013 and are having the same problem where an NSF was processed, the transaction was voided, but there was no WDL in checkbook register. Is this a bug or do we maybe need to adjust settings of some sort?
Thanks Leslie but no.......
I created a brand new checkbook in a test company, posted one cash receipt. The cash receipt shows up fine, I then go back and NSF it and it does not show up in the checkbook.
Are you sure that it does in fact work in your system? I am trying to see if there is something wrong with my install although I have tried it in 2 different test systems at different locations and neither is working.
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