Skip to main content

Notifications

Small and medium business | Business Central, N...
Answered

"Order Confirmation" E-Mail Message 2 -- The Sequel

Posted on by 3,482

Hi:

In the body of the e-mail message within the Order Confirmation window, is there not a way to replace "Dear whatever" with simply "Greetings" for all such e-mails sent by default and do so without using AL programming?

Thanks!

John

Categories:
  • john.ellis Profile Picture
    john.ellis 3,482 on at
    RE: "Order Confirmation" E-Mail Message 2 -- The Sequel

    Thank you!  That worked, perfectly!

    John

  • Suggested answer
    Hein Kruger Profile Picture
    Hein Kruger 501 on at
    RE: "Order Confirmation" E-Mail Message 2 -- The Sequel

    Hi,

    Yes you can modify the email body.

    The email body is stored in "Custom report Layouts" in Business Central.

    1. Export te email body.

    2. In word. Modify to your needs.

    3. If you want to add dynamic fields. You need to go to Developer--> XML pane and add from there.

    4. Save your word report and close.

    5. Import the layout back in Custom report layout.

    6. Go to Report selection Sales and assign the email body to Order.

    This will then update your email body for the Order Confirmation.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

New! Quick response templatesâš¡

Save time with the new custom templates!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,188 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,030 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans