"Order Confirmation" E-Mail Message 2 -- The Sequel

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Posted on by john.ellis

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Hi:

In the body of the e-mail message within the Order Confirmation window, is there not a way to replace "Dear whatever" with simply "Greetings" for all such e-mails sent by default and do so without using AL programming?

Thanks!

John

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Dynamics 365 Business Central

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john.ellis 3,484 on at

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RE: "Order Confirmation" E-Mail Message 2 -- The Sequel

Thank you! That worked, perfectly!

John
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Hein Kruger 511 on at

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RE: "Order Confirmation" E-Mail Message 2 -- The Sequel

Hi,

Yes you can modify the email body.

The email body is stored in "Custom report Layouts" in Business Central.

1. Export te email body.

2. In word. Modify to your needs.

3. If you want to add dynamic fields. You need to go to Developer--> XML pane and add from there.

4. Save your word report and close.

5. Import the layout back in Custom report layout.

6. Go to Report selection Sales and assign the email body to Order.

This will then update your email body for the Order Confirmation.