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Parent/Child Adjustments not occurring (or possibly lagging behind) in HQ

Posted on by 2,085

Hi. I'm repeatedly finding that when I move to rectify store and headquarters item quantities by processing a worksheet 401 (data upload) followed by a worksheet 501 (request full item count), then perform a task 190 in headquarters (full item count reconciliation), the majority of discrepancies displayed are parent/child adjustments that occurred at the Store level that did not occur in HQ. For example, if a carton of cigarettes contains 10 packs,  I may show 0 cartons and 9 packs in Store Ops and 1 carton and -1 packs in HQ. The relationship is definitely set in HQ.

I'm not certain that this is failing to occur every time, as I can see multiple Parent/Child adjustments in the item movement report since the last time I ran a reconciliation, and the discrepancy is generally at the level of a single conversion failing to occur in HQ. Is it possible that Parent/Child adjustments don't occur immediately in HQ upon the processing of a 401?

Any help on this would be appreciated.

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