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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Workflow stopped error...
Microsoft Dynamics AX (Archived)

Workflow stopped error without any additional info

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Posted on by Johnny 6,480

Hello,

When user submitted a PR workflow, on certain step it stopped with no additional info. Same is happening when user tries to "Resume" the workflow.

The case is that when I try to resume, with the same roles as user the workflow is completed without any error.

We try to see event log for the time when error occurred for user and this is what we see:

"Microsoft.Dynamics.AX.Framework.Workflow.Runtime     SysWorkflowQueue-resume    SysWorkflowEvaluationProvider-evaluate               SysWorkflowEvaluationProvider-evaluateCondition              

at Microsoft.Dynamics.AX.Framework.Workflow.Runtime.AxWorkflowService.Evaluate(ActivityContext context)

   at Microsoft.Dynamics.AX.Framework.Workflow.Runtime.ConditionalGateway.Execute(NativeActivityContext context)

   at System.Activities.NativeActivity`1.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager)

   at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)"

I can't understand what the problem is.

Did you have some same case and if yes, how to resolve it?

Thanks.

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I have the same question (0)
  • Suggested answer
    Nagendra Varma K Profile Picture
    Nagendra Varma K on at

    Hi Johnny,

    There are couple of things to check.

    1. Is the batch group server is assigned under System administration.(First thing to check whether Workflow batch is running or not).

    2. Double check the workflow is activated with proper properties like user id which is valid and the steps and action items on the workflow.

    3.Understand from the message there is something "BookmarkManager" as a approver.

    Try to check if approver is missing the role or position.

    Please check above points first, Let us know your comments.

    Thanks

    Nagendra Varma K

  • Suggested answer
    Vilmos Kintera Profile Picture
    Vilmos Kintera 46,149 on at

    Even though the security roles could be the same, if the workflow is position hierarchy-based, maybe you have a setup issue in there. Same goes with signing limits, or any other workflow conditions which you have added to your setup.

    Since there is a great number of variation of how workflow could be set up, you could involve a technical resource to clone your Production environment (since the error is reproducible on resuming), copy it to a Test/Sandbox system, and try to debug it there with a developer to see where does it go wrong.

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