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Issue with Lease Termination Posting – Unbalanced Vouchers and Unable to Recall Workflow

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Posted on by BI-21121017-0

Dear Support Team,

I hope you are doing well.

I am currently facing an issue related to Lease Accounting in Dynamics 365 Finance while processing a lease termination, and I would appreciate your support in resolving it.

Issue Summary:

I created a lease termination proposal for a lease contract, and the workflow has already been approved. However, when attempting to post the termination, the system throws errors indicating that the generated vouchers are not balanced.

Error Details:

The system displays multiple errors such as:

Voucher LEASEMOD-000000073 does not balance (Accounting currency: -795,773.2055 SAR) – Right-of-use asset
Voucher LEASEMOD-000000074 does not balance (Accounting currency: 584,223.5991 SAR) – Lease liability
Voucher LEASEMOD-000000075 does not balance (Accounting currency: -407,753.9221 SAR) – Gain/Loss
Voucher LEASEMOD-000000076 does not balance (Accounting currency: 619,303.5285 SAR) – Accumulated depreciation

It appears that each account is posted in a separate voucher instead of forming a balanced journal entry.

Additional Issue:

Since the termination proposal has already been approved:

The "Recall" option is disabled
I am unable to revert the workflow back to draft
Posting fails due to unbalanced vouchers
There is no visible option to cancel or reverse the termination

Questions / Support Needed:
What could be causing the system to generate unbalanced vouchers during lease termination?
How can I safely cancel or reverse an approved lease termination proposal in this scenario?
Is there a recommended way to reset or reprocess the termination without impacting data integrity?

I would appreciate your guidance on how to resolve this issue and proceed with the lease termination correctly.

Thank you for your support.

Best regards,

Categories:

Dynamics 365 Finance

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André Arnaud de Cal... 303,669 Super User 2026 Season 1 on at

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Hi,

First of all, you posted a question on the Dynamics 365 Community forum; we are not Microsoft Support. We are volunteers helping out with questions.

Second, please note that you used contradicting categories on your post. Asset leasing is only available in Dynamics 365 Finance, not in previous product versions. I removed the tag Microsoft Dynamics AX for you.

About your issue, can you find the journal created when you open Asset leasing > Journal entries > Asset leasing journals? If so, you can try to fix the voucher number and post it.

As the voucher is now starting with number 73, did it work before correctly?

To prevent this issue, can you check the settings used on the journal name for the Lease modification journal name? What is the settings for the fields in the field group Voucher number? Do you have the new voucher field set to Manual?

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Giorgio Bonacorsi 2,013 on at

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Hello,

The entry sums to 0, so this is likely not a posting profile issue, but a voucher problem.

The system generated a separate voucher number for each line. Try to check the journal configuratio:

Try to check the new voucher polices and th sequence number (those config are from a Contoso environement):

If the problem persists, you can see a unique voucher for one entry:

Thank you,
Giorgio

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