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Microsoft Dynamics RMS (Archived)

RMS login error

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Posted on by 1,511

Hi,

I am trying to log on to SO Manager, but whenever I do, I get an error message

"runtime error-'21472178(80040e31)' :Timeout Expired"

 

Can anyone help me out,

I will be very grateful

 

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  • Suggested answer
    TimB Profile Picture
    1,175 on at

    Does it take a long time till the error message comes up or does it show immediately?

    In SO Administrator goto File --> Configuration. Check to make sure the connection timeout is at least 30. If it is then click Test Database connection, see if it successfully connects and let me know what happens.

    Rgds, TimB

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