Dynamics Community Forum Thread Details

Unable to lookup teams with values.

Hello everyone,

I am facing the following error while creating a record in payment terms in FO. The dual write entity is running and initial sync completes 100% without any errors. Following is the verbose version of the error I got from DualWriteErrorLog.

{
   "entityName":"PaymentTermEntity",
   "externalEntityName":"msdyn_paymentterms",
   "executionStatus":2,
   "fieldResponses":[
      {
         "name":"_cdm_defaultowningteam_value",
         "lookupEntityName":"teams",
         "lookupValues":"3401ce80-73f0-f011-8406-7ced8dac4a30",
         "responseMessage":{
            "errorMessage":"Exception message: Error reading JObject from JsonReader. Path '', line 0, position 0..For information on troubleshooting see https://go.microsoft.com/fwlink/?linkid=2244045.",
            "logDateTime":"2026-01-15T13:29:04.4057713Z",
            "verboseError":"Lookup key not found for _cdm_defaultowningteam_value. Null response for https://operations-sandbox-mahykhoory.crm15.dynamics.com/api/data/v9.0/cdm_companies?$select=_cdm_defaultowningteam_value&$filter=cdm_companyid eq 3401ce80-73f0-f011-8406-7ced8dac4a30 Error Error reading JObject from JsonReader. Path '', line 0, position 0."
         }
      },
      {
         "name":"msdyn_paymenttermid",
         "lookupEntityName":"msdyn_paymentterms",
         "lookupValues":"FOC,3401ce80-73f0-f011-8406-7ced8dac4a30",
         "responseMessage":{
            "errorMessage":"Exception message: Error reading JObject from JsonReader. Path '', line 0, position 0..For information on troubleshooting see https://go.microsoft.com/fwlink/?linkid=2244045.",
            "logDateTime":"2026-01-15T13:29:07.6245304Z",
            "verboseError":"Lookup key not found for msdyn_paymenttermid. Null response for https://operations-sandbox-mahykhoory.crm15.dynamics.com/api/data/v9.0/msdyn_paymentterms?$select=msdyn_paymenttermid&$filter=msdyn_name eq 'FOC' and msdyn_company/cdm_companyid eq 3401ce80-73f0-f011-8406-7ced8dac4a30 Error Error reading JObject from JsonReader. Path '', line 0, position 0."
         }
      }
   ],
   "recordResponses":[

   ],
   "isErrorCountUpdated":false,
   "dualWriteProcessingStage":3,
   "HasTransactionTimedOut":false
}