How to void a Receivables transaction that is in HISTORY

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Posted on by Community Member Microsoft Employee

Dynamics GP Sales module does not allow the voiding of posted receivables transactions that are in HISTORY. My client recently posted a Cash Receipts batch and 11 out of 14 transactions appeared in HISTORY. Now they want to void one of the transactions. What can we do?

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jglenn 5 on at

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RE: How to void a Receivables transaction that is in HISTORY

new to GP, can you explain using the credit/invoice to void a historical payment. Do not have the RM tool
L Vail 65,271 on at

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Re: How to void a Receivables transaction that is in HISTORY

Hi Robert,

"appeared in HISTORY" is curious wording. They moved it to history. klewis has you on the right path. If you do not own the PSTL, then you will have to use the credit/invoice doc documents to make up for the error.

Kind regards,

Leslie
Community Member Microsoft Employee on at

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Re: How to void a Receivables transaction that is in HISTORY

If you have the PST Tools there is a tool called RM Transaction Unapply. This would allow you unapply the cash recipt and put it back in a open status where you could void from there.