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ROISRS.EXE has stopped working CLR20R3 error

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Posted on by Community Member Microsoft Employee

In Dynamics SL 7 FP1 I receive a "stopped working" message when launching the Trial Balance SSRS report..

Example of problem details with ebanking - Vendor Banking Entry has stopped working message

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: roisrs.exe
Problem Signature 02: 7.0.0.0
Problem Signature 03: 4903e80c
Problem Signature 04: Solomon.Kernel
Problem Signature 05: 7.0.0.0
Problem Signature 06: 4903e6a9
Problem Signature 07: 1b7
Problem Signature 08: 0
Problem Signature 09: System.InvalidOperationException
OS Version: 6.1.7601.2.1.0.18.10
Locale ID: 1033

any ideas?

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Community Member Microsoft Employee on at

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Re: ROISRS.EXE has stopped working CLR20R3 error

I get the error just launching the "Trial Balance (SSRS)" report. I believe this uses the 01611a.rdl or 01612b.rdl report files which are not customized looking at the dates, but I cannot tell. I do not believe this is a printer issue as I never get to a screen do to a Print Preview. If it is a custom report in the Usr_rpts folder, what would be the file name? I inherited supporting this setup so I do not have a lot of background on which reports may have been customized.

Thank you for your assistance
Carolyn Kolpien on at

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Re: ROISRS.EXE has stopped working CLR20R3 error

Hi Support Mgr,

Do you get the error just launching the ROI or do you get the error after you click Print or Print Preview. Can you print to a file?

You might need to reinstall the printer drivers. I found that corrected this issue in another case. Have you customized the report? If so, rename the report that you have in the Usr_Rpts folder and try to print again.

Let us know what you find.