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D365 User Licencing

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Posted on by UG Leader


So I have inherited support for our organisations D365 environment from a former colleague who has left the organisation. We purchase D365 licences through our CSP provider and have the below licence types.

Dynamics 365 - Operational Activity

Dynamics 365 - Team Members

Would anyone be able to advise how I can go about finding out:

1. A high level view on what each of the licence types above do; i.e. what is the difference between an Operational Activity licence and Team Member licence?

2. How I can work out how many licences have been consumed

3. How I assign licences to users?