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1095-C information vanishing from Health Insurance enrollment screen

Posted on by Microsoft Employee

Hello,

Some employees information is no longer on the health insurance enrollment screen. The information was added back in 2016 and the employee received a 1095-C for 2017 however the information was missing for 2018. I am trying to figure out if I am missing a step when adding the 1095-C information to the health insurance enrollment screen.

Any assistance would be greatly appreciated !

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  • Chris.Hadden Profile Picture
    Chris.Hadden 726 on at
    RE: 1095-C information vanishing from Health Insurance enrollment screen

    Good morning,

    Have you explored the BE010130 table at all? This is the employee mapping table, so this should show what's assigned to the employees currently and historically. How do these records look? Do these missing codes still show up? And is the bit set to 1 on the INACTIVE column? 

    Maybe others have some ideas too, but hopefully this table will give you some clues. 

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: 1095-C information vanishing from Health Insurance enrollment screen

    I am able to select codes however the codes I selected back in 2016 for this employee are no longer saved to his screen. I would have to reenter Benefit Name, Benefit Status, Line 14 code, Line 16 code, Eligibility date and Benefit Begins date. Also, I did not set a Benefits End date for any plan.

    Thanks !

  • Chris.Hadden Profile Picture
    Chris.Hadden 726 on at
    RE: 1095-C information vanishing from Health Insurance enrollment screen

    Hello,

    When you say the information is missing from the Health Insurance Enrollment screen, is the screen blank after you select the benefit code? Or is the code missing completely? Also, was a 'Benefits End' date set for any/all of the plans? 

    insurance-enrollment.png

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