Hello,
We have some of our associates loaded as Contacts into CRM, because they have purchased our products. We noticed that email activity with customers is displaying in the activities grid, and we would like to know if anyone has found a way to turn off email tracking for specific users?
Thanks in advance,
Andrew
*This post is locked for comments
I have the same question (0)
I dont think you can disable tracking completely for selected user but i dont see why you cannot control the tracking settings for selected users.
Tracking setting is a user level setting, but you could use the XrmToolBox User Settings Utility to disable for selected users
You can download XrmToolBox if you do not already have, from the following link
And please install the following plugin from plugin store
And once connected to CRM, Load and select the users and apply the email tracking setting
Share
Report
All responses (
Answers (
18,054
