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Hi AXians,
I have a very strange behaviour and i would like to know if anyone else came through some cases.
I will explain by an example.
Item I001 have a sale and return in same shift.
Now during sales posting, system created sales order and invoiced with one line of sale and one line of return.
Now the sale line got posted with tax and return sale got posted without tax.
This endup in Total zero qty sales, but gross value not equal to zero.
We checked by creating manual sales order with same item, tax group, customer - but there was no issue at all.
Can anyone guide please the way to troubleshoot this.
Yes this is for AX 2012 version.
Thanks.
Is this for AX Retail or D365 Commerce ?
if it is AX2012R3 just check this out
Issue 3741981 - Resolved
Incorrect tax calculated for sales transactions after posting a statement including a return transaction
Product and version: AX 2012 R3
Release: CU11
KB number: 3156441
Fix type: Application update
Hi Mohammed,
please check some setup:
- 'Marginal base' set to 'Net amount per line' on Sales tax code
OR
- Set ‘Tax calculation behavior’ to ‘Recalculate’ in Commerce parameters/Tab Payments
Try the same steps and let me know if this helped.
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