Small and medium business | Business Central, N...

Unable to customise pages for Profile (Role) to remove or show tiles

(11) Share

Report

Posted on by Sacha E

262

I seem to now no longer be able to customise pages for Profiles in BC. I want to remove some of the tiles that appear on some of our Profile landing pages. We used to be able to do this but it seems we can no longer do this. I can't hide any that are showing or show any that are currently hidden. We are on BC 26.1 in the Cloud.

Has something changed or am I missing something? I am a Super user.

Categories:

Dynamics 365 Business Central

I have the same question (0)

All responses (8)

Answers (0)

Suggested answer

Jainam M. Kothari 15,639 Super User 2025 Season 2 on at

Like (2)

Report

Hello,

This functionality is restricted or broken in the latest update.

it's recommended to contact your Microsoft Dynamics partner or raise a support ticket.

Was this reply helpful? Yes No
Suggested answer

YUN ZHU 95,750 Super User 2025 Season 2 on at

Like (2)

Report

Hi, I tested it briefly and didn't encounter any problems

Version: W1 26.2 (Platform 26.0.35890.0 + Application 26.2.34746.35778)

Hope this helps.

Thanks.

ZHU

Was this reply helpful? Yes No
Sacha E 262 on at

Like (3)

Report

Thanks for both suggestions. I appear to be able to modify those that are source Base Application but any that are Source (User-created) I cannot.

I have raised a ticket and our Business Partner has come back to me advising they have queried this with Microsoft for more insight.

https://learn.microsoft.com/en-nz/dynamics365/business-central/ui-personalization-locked

Was this reply helpful? Yes No
Suggested answer

Sohail Ahmed 11,150 Super User 2025 Season 2 on at

Like (2)

Report

Adding more details https://learn.microsoft.com/en-us/dynamics365/business-central/ui-personalization-manage

✅ Mark this answer as verified if it helps you.

Was this reply helpful? Yes No
Suggested answer

Andrés Arias 4,190 Super User 2025 Season 2 on at

Like (2)

Report

Hello,

The following update may cause your problem:

https://learn.microsoft.com/en-nz/dynamics365/business-central/ui-personalization-locked

I hope I can help.

Regards,

Andres

Was this reply helpful? Yes No
Ponch 7 on at

Like (1)

Report

Hi @Sacha E,
I saw your post about being unable to customise tiles for Profiles in BC 26.x. I was wondering if you eventually found a solution or workaround (especially for user-created tiles). Could you share how you resolved it or what Microsoft support suggested?

Thanks!

Was this reply helpful? Yes No
Suggested answer

Aman Kakkar 2,465 on at

Like (1)

Report

Hi,

I hope the below screenshot helps -

Source - Why a Page is Locked from Personalisation - Business Central | Microsoft Learn

Thanks,

Aman K

Was this reply helpful? Yes No
Suggested answer

YUN ZHU 95,750 Super User 2025 Season 2 on at

Like (0)

Report

Hi, hope the following help as well.

Dynamics 365 Business Central: How to disable personalization

https://yzhums.com/20791/

Thanks.

ZHU

Was this reply helpful? Yes No