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Supply chain | Supply Chain Management, Commerce
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Barcode not fetching the right product

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Posted on by 68

Hi Experts,

I have the following barcode setup configured against two same products in the system. The only differentiating factor is the Configuration Column. My requirement is for system to fetch Size, Color , Style automatically and then Ask to select the configuration. 

pastedimage1666689083724v1.png

Barcodes for all three products are the same. However, MPOS is asking for Size too which it should ideally fetch itself against the barcode but it's not. Any help shall be highly appreciated.

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  • Verified answer
    Shafeeque P. Profile Picture
    6,527 Moderator on at
    RE: Barcode not fetching the right product

    This setup may not be supported. The reason being, a barcode should always  return a unique product or product variant. If product lookup using barcode returns more than one product variant, the system will just capture product number(Omitting the variant info) and prompt the user to select exact color, size, style, config or whatever dimensions are enabled for the product.

  • Usama Bin Mazhar Profile Picture
    68 on at
    RE: Barcode not fetching the right product

    Thank you for the comment. We'll have to customize that bit.

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