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Suggested answer

manual check batch gone missing

Posted on by 75

I am unble to find a manual check batch I created with one manual check in it. I can clearly see it looking in reports such as "AP Batch register" and "unreleased AP Batch", with document status "t" and batch status "H".  But I can not F3 in the manual batches and find it. I am unable to "void" the manual check as the system thinks doesnt thinks its been created. It also shows as an open balance in Vendor maintenance, but am unable to apply the voucher to another manual check, because its stuck in this vanished batch.

Any help on this is much appreciated.

Tenisha Kemanis

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: manual check batch gone missing

    Hello Elaine,  I also done a search for this and have a client with this issue.  Can you send me link to the bug and hot fix?  Thank you

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: manual check batch gone missing

    Hi Elaine,

    I did a search for this bug number and don't see it in KB. One of my SL 2011 clients is experiencing the same issue. Can you send me a link to the bug and hot fix for this?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: manual check batch gone missing

    This sounds like bug 25982 which says:

    H or B status batches do not show in batch PV list in Manual Check/Payment Entry screen if there apdocs with T status

    Run this  SQL script on app DB(s)

    alter Proc Select_03030_Batch @parm1 varchar(10), @parm2 varchar ( 10) as
           Select * from Batch
               where CpnyID = @parm1
                     and ((EditScrnNbr = '03030' and status in ('B','C','H','P','S','U'))
        OR (EditScrnNbr = '03620'and status in ('C','P','U')))
                 and module = 'AP'
       and BatNbr like @parm2
               order by BatNbr

    Load  a file like this in the "possible values import" screen

    File name 25892.csv

    "Select_03030_Batch","","","Select * From Batch Where CpnyID = @parm1 and ((EditScrnNbr = '03030' and status in ('B','C','H','P','S','U')) OR (EditScrnNbr = '03620'and status in ('C','P','U') )) and module = 'AP' and BatNbr like @parm2 order by BatNbr DESC, EditScrnNbr","Batch","Batch.BatNbr;Batch Nbr;0;0","Batch.EditScrnNbr;Screen;0;0","Batch.Status;Status;0;0","Batch.PerPost;Period to Post;114;0","Batch.PerEnt;Period Entered;114;0","Batch.CtrlTot;Control Total   ;0;0"

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: manual check batch gone missing

    The PV for that field is as follows:

    Select * From Batch Where CpnyID = @parm1 and ((EditScrnNbr = '03030' and status in ('B','C','H','P','S','U')) OR (EditScrnNbr = '03620'and status in ('C','P','U') )) and module = 'AP' and BatNbr like @parm2 order by BatNbr DESC, EditScrnNbr

    Since you said the batch status is H it now makes me think that the company id in that batch header record does not match you company id that you are logged into.

    If you have access to SQL Management, run the following query and look at the CpnyID field.

    Select * from batch where batnbr = 'xxxxxx' and module = 'AP'

    xxxxxx will be the batch number in question.

    Based on what you have said so far, that batch should be showing in the PV list for the 03.030 screen.

  • tkemanis Profile Picture
    tkemanis 75 on at
    RE: manual check batch gone missing

    The entry screen is 03.030, but unable to find it in the manual check batch field. It skips right over my batch number in sequence when I search. Its like the system knows its there but I'm unable to see it.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: manual check batch gone missing

    You say that you can see this batch on the batch register report.  What entry screen does it show for this batch?  That should be the screen that you can use to access the batch.  The manual check screen is 03.030.00.  If the entry screen on the batch is showing 03.010.00 then the "manual check" was part of a voucher entry where you used the manual check tab on that screen to enter the check info.

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