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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Error in invoice
Microsoft Dynamics AX (Archived)

Error in invoice

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Posted on by Prayaga Pramod KumAR 69

Hi All,

I am getting below error in AX 2009 while posting import invoice. Can anyone specify me exact fixing of this error"Voucher XXX dated  xxx  account xxx amount currency xxx amount MST xxx Alternative Amount xxx, Currency EUR,txt." I have checked in GL parameter on  rounding off  differences also and everything looks fine.

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  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Prayaga,

    What is the exact error message.

    I cannot identify the problem from the line you quotet.

    Can you also let us know how and where you imported the invoice?

    Many thanks and best regards,

    Ludwig

  • Prayaga Pramod KumAR Profile Picture
    Prayaga Pramod KumAR 69 on at

    Hi The exact   error message is Voucher XXX dated  xxx  account xxx amount currency xxx amount MST xxx Alternative Amount xxx, Currency EUR,txt. I am getting this message while posting invoice.

    46046.Error.png

  • Anton Venter Profile Picture
    Anton Venter 20,656 Super User 2026 Season 1 on at

    Hi Prayaga,

    It seems the that the total is not in balance so you have to investigate yourself to try to find the line or lines that are possibly incorrect.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Prayaga Pramod KumAR,

    I cannot see an error in the screenprint only info messages.

    Best regards,

    Ludwig

  • Prayaga Pramod KumAR Profile Picture
    Prayaga Pramod KumAR 69 on at

    Ludwig what you said is absolutely correct. But these transactions are still in pending invoice not posted.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    If you scroll down to the very bottom of the info box. Do you see another message / warning/info?

    Best regards,

    Ludwig

  • Prayaga Pramod KumAR Profile Picture
    Prayaga Pramod KumAR 69 on at

    5710.error-2.png

    Please find above error while posting the transaction.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Many thanks for sharing this information.

    There can be a couple of reasons why the transactions do not balance.

    Can you check the following:

    - That your posting profiles are completely setup and include all summary accounts

    - That the posting profiles are linked to the AR/AP parameters

    - That all accounts used in the journal are setup, i.e. not locked and included in the account structures that you use.

    What you can try doing is making use of the 'post and transfer' option that will post all voucher that are ok and shift the ones with a problem to a new journal. This should limit the number of vouchers where there is a problem and help you to get the issue fixed faster.

    Best regards,

    Ludwig

  • Prayaga Pramod KumAR Profile Picture
    Prayaga Pramod KumAR 69 on at

    Hi Ludwig,

    I did further investigation on this issue. Now I will explain you complete scenario. We are trying to post single Invoice for 10 purchase orders. Accounting currency is in INR but transaction currency is in EUR. So,It's a import order for us. My GRN for all 10 Purchase Orders got successfully posted but when it comes to Invoice I am getting balancing error. FYI all Purchase Orders are in Euro and with same exchange rate.I have checked Packing Slip and Price Variance  both are matching.I am loading charges at the time of invoice. When I am trying to post  invoice I am getting info log which is already shared. FYI invoice amount in INR is 1.7 million but I am getting error for 13 million. This balancing error is coming due to most of transactions are coming in INR ignoring Euro.

    Note

    Invoice For Individual Purchase Orders are getting successfully posted but not for Bulk Purchase Orders.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Prayaga,

    Thank you for this update.

    Can you please check LCS for available hotfixes especially if you run an older AX2012 version.

    I had a quick look and found some hotfixes that might overcome the issue. Unfortunately, I cannot say whether they will really help or not as I do not know much about your system version. Please double check LCS with a technical expert to see whether you can find something that matches.

    If you cannot find a suitable hotfixes, please coordinate with a developer who can debug this issue for you and provide you with the underlying reason of this issue.

    Best regards,

    Ludwig

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