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I'm trying to install CRM 2001 Client for Outlook. I've managed to package the client successfully; I need to deploy roll up 13 and realise that I need to install ru6 first. I've downloaded the .exe file from MS and extracted the content to "C:\temp\Rollup 6" on a test PC. When I execute the crmupdatewrapper.exe, I get the error:
Action Microsoft.Crm.Setup.Common.Update.DBUpdateAction failed. Could not find a part of the path 'C:\temp\Rollup 6\1033\Actions_Client\'.
The subfolder '...\1033\Actions_Client\' isn't part of the roll up file. I've tried this on several PCs with the same result. What am I missing here?
OS: Windows 7 x64
Outlook 2010 x86
CRM 2011 Cient x86
Last section of logs:
08:50:18| Info| Property(S): ProgramFilesFolder = C:\Program Files (x86)\
08:50:18| Info| Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
08:50:18| Info| Property(S): SourceDir = C:\temp\Microsoft Dynamics CRM\Client\i386\
08:50:18| Info| Property(S): Installed = 2011/01/29 21:28:52
08:50:18| Info| Property(S): Manufacturer = Microsoft Corporation
08:50:18| Info| Property(S): ProductCode = {0C524D20-0409-0050-8A9E-0C4C490E4E54}
08:50:18| Info| Property(S): ProductLanguage = 1033
08:50:18| Info| Property(S): ProductName = Microsoft Dynamics CRM 2011 for Microsoft Office Outlook
08:50:18| Info| Property(S): ProductVersion = 5.0.9690.1992
08:50:18| Info| Property(S): ARPNOREMOVE = 1
08:50:18| Info| Property(S): ARPNOREPAIR = 1
08:50:18| Info| Property(S): ARPHELPLINK = mbs.microsoft.com/.../support
08:50:18| Info| Property(S): ARPCONTACT = Microsoft Corporation
08:50:18| Info| Property(S): ARPURLINFOABOUT = go.microsoft.com/fwlink
08:50:18| Info| Property(S): INSTALLLEVEL = 3
08:50:18| Info| Property(S): IsInstalled = 0
08:50:18| Info| Property(S): IsLightClient = 0
08:50:18| Info| Property(S): LanguageCode = en
08:50:18| Info| Property(S): EnableUserControl = 1
08:50:18| Info| Property(S): PRIMARYFOLDER = INSTALLDIR
08:50:18| Info| Property(S): CRMDATABASE = MSCRM
08:50:18| Info| Property(S): Setup_Microsoft.Crm.dll = GAC
08:50:18| Info| Property(S): Setup_Microsoft.Crm.MetadataHelper.dll = GAC
08:50:18| Info| Property(S): Setup = Microsoft.Crm.Setup.Client.dll.config,Microsoft.Crm.Setup.Client.dll.manifest,Microsoft.Crm.Setup.Common.dll,Microsoft.Crm.Setup.Common.Interop.dll,Microsoft.Crm.Tools.Logging.dll,Microsoft.Crm.Tools.EDW.Framework.dll,Microsoft.Crm.Tools.ActiveDsWrapper.dll,Microsoft.Crm.Tools.ISWrapper.dll,OutlookPstInstaller.dll,CrmVerClient.dll,EnvironmentDiagnostics.chm
08:50:18| Info| Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
08:50:18| Info| Property(S): ALLUSERS = 1
08:50:18| Info| Property(S): DefaultUIFont = Tahoma8
08:50:18| Info| Property(S): _DialogFontDefault = {&MSSansSerif8}
08:50:18| Info| Property(S): SetupTitle = Microsoft Dynamics CRM 5.0 for Microsoft Office Outlook Setup
08:50:18| Info| Property(S): WindowTitle = Microsoft Dynamics CRM for Outlook Setup
08:50:18| Info| Property(S): SecureCustomProperties = OLDCRM
08:50:18| Info| Property(S): FeaturesToInstallWithPatch = ServiceabilityFeature
08:50:18| Info| Property(S): HotfixBuildReleaseType = ur
08:50:18| Info| Property(S): HotfixBidsProductName = Microsoft Dynamics CRM Report Authoring Extension
08:50:18| Info| Property(S): ErrorDialog = ErrorDlg
08:50:18| Info| Property(S): HotfixClientsProductName = Microsoft Dynamics CRM for Outlook
08:50:18| Info| Property(S): HotfixCrmliveProductName = Microsoft CRM Live
08:50:18| Info| Property(S): HotfixMuiProductName = Microsoft Dynamics CRM 1033 Language Pack
08:50:18| Info| Property(S): HotfixReleaseTypeCUProperty = Critical Update 6
08:50:18| Info| Property(S): HotfixReleaseTypeFPProperty = Feature Pack 6
08:50:18| Info| Property(S): HotfixReleaseTypeProperty = Update
08:50:18| Info| Property(S): HotfixReleaseTypeSPProperty = Service Pack 6
08:50:18| Info| Property(S): HotfixReleaseTypeSUProperty = Security Update 6
08:50:18| Info| Property(S): HotfixReleaseTypeURProperty = Update Rollup 6
08:50:18| Info| Property(S): HotfixRouterProductName = Microsoft Dynamics CRM E-mail Router
08:50:18| Info| Property(S): HotfixServerProductName = Microsoft Dynamics CRM Server
08:50:18| Info| Property(S): HotfixSrsProductName = Microsoft Dynamics CRM Reporting Extensions
08:50:18| Info| Property(S): Server.wwwroot._imgs.FormEditorRibbon = C:\Program Files (x86)\Microsoft Dynamics CRM\Client\res\web\_imgs\FormEditorRibbon\
08:50:18| Info| Property(S): Client.PFiles.MSCRM.Client.res.web._imgs.visualization.designer.barChart = C:\Program Files (x86)\Microsoft Dynamics CRM\Client\res\web\_imgs\Visualization\Designer\BarChart\
08:50:18| Info| Property(S): _imgs.visualization.designer.columnChart = C:\Program Files (x86)\Microsoft Dynamics CRM\Client\res\web\_imgs\Visualization\Designer\ColumnChart\
08:50:18| Info| Property(S): _imgs.visualization.designer.funnelChart = C:\Program Files (x86)\Microsoft Dynamics CRM\Client\res\web\_imgs\Visualization\Designer\FunnelChart\
08:50:18| Info| Property(S): _imgs.visualization.designer.lineChart = C:\Program Files (x86)\Microsoft Dynamics CRM\Client\res\web\_imgs\Visualization\Designer\LineChart\
08:50:18| Info| Property(S): _imgs.visualization.designer.pieChart = C:\Program Files (x86)\Microsoft Dynamics CRM\Client\res\web\_imgs\Visualization\Designer\PieChart\
08:50:18| Info| Property(S): Client.PFiles.MSCRM.Client.res.web._static.Tools.diagnostics = C:\Program Files (x86)\Microsoft Dynamics CRM\Client\res\web\_static\Tools\diagnostics\
08:50:18| Info| Property(S): Client.PFiles.MSCRM.Client.res.web._imgs.theme.Outlook15Black = C:\Program Files (x86)\Microsoft Dynamics CRM\Client\res\web\_imgs\theme\Outlook15Black\
08:50:18| Info| Property(S): Client.PFiles.MSCRM.Client.res.web._imgs.theme.Outlook15Blue = C:\Program Files (x86)\Microsoft Dynamics CRM\Client\res\web\_imgs\theme\Outlook15Blue\
08:50:18| Info| Property(S): Client.PFiles.MSCRM.Client.res.web._imgs.theme.Outlook15Silver = C:\Program Files (x86)\Microsoft Dynamics CRM\Client\res\web\_imgs\theme\Outlook15Silver\
08:50:18| Info| Property(S): VirtualMemory = 6149
08:50:18| Info| Property(S): REINSTALL = ALL
08:50:18| Info| Property(S): PrimaryVolumePath = C:
08:50:18| Info| Property(S): PRODUCTLANGUAGE = 1033
08:50:18| Info| Property(S): PrimaryVolumeSpaceAvailable = 889824960
08:50:18| Info| Property(S): OutOfNoRbDiskSpace = 0
08:50:18| Info| Property(S): PrimaryVolumeSpaceRequired = 777
08:50:18| Info| Property(S): OutOfDiskSpace = 0
08:50:18| Info| Property(S): CostingComplete = 1
08:50:18| Info| Property(S): PrimaryVolumeSpaceRemaining = 889824183
08:50:18| Info| Property(S): MSPSRCB143CC9E30E249FD81E627238054B172 = C:\Windows\Installer\b346059.msp
08:50:18| Info| Property(S): SourcedirProduct = {0C524D20-0409-0050-8A9E-0C4C490E4E54}
08:50:18| Info| Property(S): SOURCEDIR = C:\temp\Microsoft Dynamics CRM\Client\i386\
08:50:18| Info| Property(S): _B143CC9E30E249FD81E627238054B172.AllowRemoval = 0
08:50:18| Info| Property(S): _B143CC9E30E249FD81E627238054B172.PatchCode = {B143CC9E-30E2-49FD-81E6-27238054B172}
08:50:18| Info| Property(S): PATCHNEWPACKAGECODE = {B143CC9E-30E2-49FD-81E6-27238054B172}
08:50:18| Info| Property(S): PATCHNEWSUMMARYSUBJECT = Update Rollup 6 for Microsoft Dynamics CRM for Outlook (KB2600640)
08:50:18| Info| Property(S): PATCHNEWSUMMARYCOMMENTS = Update Rollup 6 for Microsoft Dynamics CRM for Outlook (KB2600640)
08:50:18| Info| Property(S): ProductToBeRegistered = 1
08:50:18| Info| Property(S): Intel = 6
08:50:18| Info| Property(S): CRMUPDATEWRAPPER = 1
08:50:18| Info| Property(S): ShellAdvtSupport = 1
08:50:18| Info| Property(S): Msix64 = 6
08:50:18| Info| Property(S): ProductState = 5
08:50:18| Info| Property(S): USERNAME = dtwd
08:50:18| Info| Property(S): MsiRunningElevated = 1
08:50:18| Info| Property(S): CaptionHeight = 22
08:50:18| Info| Property(S): BorderSide = 1
08:50:18| Info| Property(S): UserLanguageID = 3081
08:50:18| Info| Property(S): ScreenY = 768
08:50:18| Info| Property(S): BorderTop = 1
08:50:18| Info| Property(S): SendToFolder = C:\Users\ez000949\AppData\Roaming\Microsoft\Windows\SendTo\
08:50:18| Info| Property(S): Time = 8:50:18
08:50:18| Info| Property(S): SystemLanguageID = 1033
08:50:18| Info| Property(S): PackageCode = {84C81711-EF07-4A84-A3D8-59FB6F8B8F79}
08:50:18| Info| Property(S): VersionDatabase = 200
08:50:18| Info| Property(S): FontsFolder = C:\Windows\Fonts\
08:50:18| Info| Property(S): Date = 22/07/2013
08:50:18| Info| Property(S): WindowsFolder = C:\Windows\
08:50:18| Info| Property(S): MsiNTProductType = 1
08:50:18| Info| Property(S): ServicePackLevelMinor = 0
08:50:18| Info| Property(S): ServicePackLevel = 1
08:50:18| Info| Property(S): WindowsBuild = 7601
08:50:18| Info| Property(S): RemoteAdminTS = 1
08:50:18| Info| Property(S): System64Folder = C:\Windows\system32\
08:50:18| Info| Property(S): VersionNT = 601
08:50:18| Info| Property(S): VersionMsi = 5.00
08:50:18| Info| Property(S): TTCSupport = 1
08:50:18| Info| Property(S): ColorBits = 32
08:50:18| Info| Property(S): TextHeight = 16
08:50:18| Info| Property(S): TextInternalLeading = 3
08:50:18| Info| Property(S): TempFolder = C:\Users\ez000949\AppData\Local\Temp\
08:50:18| Info| Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
08:50:18| Info| Property(S): REBOOT = ReallySuppress
08:50:18| Info| Property(S): ComputerName = WO16-71354730
08:50:18| Info| Property(S): ScreenX = 1024
08:50:18| Info| Property(S): CLIENTUILEVEL = 3
08:50:18| Info| Property(S): DesktopFolder = C:\Users\Public\Desktop\
08:50:18| Info| Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
08:50:18| Info| Property(S): MsiAMD64 = 6
08:50:18| Info| Property(S): WindowsVolume = C:\
08:50:18| Info| Property(S): PersonalFolder = C:\Users\ez000949\Documents\
08:50:18| Info| Property(S): MSICLIENTUSESEXTERNALUI = 1
08:50:18| Info| Property(S): LocalAppDataFolder = C:\Users\ez000949\AppData\Local\
08:50:18| Info| Property(S): UILevel = 2
08:50:18| Info| Property(S): MsiNetAssemblySupport = 4.0.30319.1
08:50:18| Info| Property(S): OriginalDatabase = C:\Windows\Installer\b2299be.msi
08:50:18| Info| Property(S): Privileged = 1
08:50:18| Info| Property(S): Preselected = 1
08:50:18| Info| Property(S): QFEUpgrade = 2
08:50:18| Info| Property(S): ACTION = INSTALL
08:50:18| Info| Property(S): AppDataFolder = C:\Users\ez000949\AppData\Roaming\
08:50:18| Info| Property(S): DATABASE = C:\Windows\Installer\b2299be.msi
08:50:18| Info| Property(S): COMPANYNAME = DTWD
08:50:18| Info| Property(S): FavoritesFolder = C:\Users\ez000949\Favorites\
08:50:18| Info| Property(S): MsiUISourceResOnly = 1
08:50:18| Info| Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
08:50:18| Info| Property(S): RedirectedDllSupport = 2
08:50:18| Info| Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
08:50:18| Info| Property(S): MyPicturesFolder = C:\Users\ez000949\Pictures\
08:50:18| Info| Property(S): IsAdminPackage = 1
08:50:18| Info| Property(S): CURRENTDIRECTORY = C:\temp\Rollup 6
08:50:18| Info| Property(S): MsiSystemRebootPending = 1
08:50:18| Info| Property(S): ALLOWRUN = 1
08:50:18| Info| Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
08:50:18| Info| Property(S): UserSID = S-1-5-21-601492776-3037558738-3092428609-8317
08:50:18| Info| Property(S): CLIENTPROCESSID = 5468
08:50:18| Info| Property(S): ProgramFiles64Folder = C:\Program Files\
08:50:18| Info| Property(S): MsiLogFileLocation = c:\temp\KB2600640_Msp.log
08:50:18| Info| Property(S): RecentFolder = C:\Users\ez000949\AppData\Roaming\Microsoft\Windows\Recent\
08:50:18| Info| Property(S): PhysicalMemory = 4050
08:50:18| Info| Property(S): SystemFolder = C:\Windows\SysWOW64\
08:50:18| Info| Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
08:50:18| Info| Property(S): PrintHoodFolder = C:\Users\ez000949\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
08:50:18| Info| Property(S): CommonAppDataFolder = C:\ProgramData\
08:50:18| Info| Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
08:50:18| Info| Property(S): LogonUser = ez000949
08:50:18| Info| Property(S): GPTSupport = 1
08:50:18| Info| Property(S): PATCH = C:\temp\Rollup 6\Client_KB2600640_i386_1033.msp
08:50:18| Info| Property(S): _imgs.visualization.designer = C:\Program Files (x86)\Microsoft Dynamics CRM\Client\res\web\_imgs\Visualization\Designer\
08:50:18| Info| Property(S): ROOTDRIVE = C:\
08:50:18| Info| Property(S): NetHoodFolder = C:\Users\ez000949\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
08:50:18| Info| Property(S): HotfixReleaseType = Update Rollup 6
08:50:18| Info| Property(S): OLEAdvtSupport = 1
08:50:18| Info| Property(S): _B143CC9E30E249FD81E627238054B172 = C:\Windows\Installer\b346059.msp
08:50:18| Info| === Logging stopped: 22/07/2013 8:50:18 ===
08:50:18| Info| CrmAction execution time; MspInstallAction; 00:00:17.0597058
08:50:18| Info| CrmAction execution time; CreatePerformanceCountersAction; 00:00:00.0010001
08:50:18| Info| InstallerException: Could not find a part of the path 'C:\temp\Rollup 6\1033\Actions_Client\'.
08:50:18| Error| System.Exception: Action Microsoft.Crm.Setup.Common.Update.DBUpdateAction failed. ---> System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\temp\Rollup 6\1033\Actions_Client\'.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileSystemEnumerableIterator`1.CommonInit()
at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.Directory.GetFiles(String path)
at Microsoft.Crm.Setup.Common.Update.UpdateUtility.CopyDirectory(String sourceDirectory, String targetDirectory, String[] ignoreFileList, String[] ignoreFolderList, Boolean checkLangCode)
at Microsoft.Crm.Setup.Common.Update.DBUpdateDatabaseInstaller.ClientInstall()
at Microsoft.Crm.Setup.Common.Update.DBUpdateDatabaseInstaller.Install(String kbNumber)
at Microsoft.Crm.Setup.Common.Update.DBUpdateAction.Do(IDictionary parameters)
at Microsoft.Crm.Setup.Common.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
--- End of inner exception stack trace ---, Error, RetryCancel, Option1
08:50:29| Info| InputResult: Cancel
08:50:29| Info| CrmAction execution time; DBUpdateAction; 00:00:11.5031502
08:50:29| Error| Install exception.System.Exception: Action Microsoft.Crm.Setup.Common.Update.DBUpdateAction failed. ---> System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\temp\Rollup 6\1033\Actions_Client\'.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileSystemEnumerableIterator`1.CommonInit()
at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.Directory.GetFiles(String path)
at Microsoft.Crm.Setup.Common.Update.UpdateUtility.CopyDirectory(String sourceDirectory, String targetDirectory, String[] ignoreFileList, String[] ignoreFolderList, Boolean checkLangCode)
at Microsoft.Crm.Setup.Common.Update.DBUpdateDatabaseInstaller.ClientInstall()
at Microsoft.Crm.Setup.Common.Update.DBUpdateDatabaseInstaller.Install(String kbNumber)
at Microsoft.Crm.Setup.Common.Update.DBUpdateAction.Do(IDictionary parameters)
at Microsoft.Crm.Setup.Common.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
--- End of inner exception stack trace ---
at Microsoft.Crm.Setup.Common.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
at Microsoft.Crm.UpdateWrapper.HotfixMspInstaller.Install()
at Microsoft.Crm.UpdateWrapper.HotfixMspInstaller.Install(IDictionary savedState)
at Microsoft.Crm.Setup.Common.ComposedInstaller.InvokeInstall(Installer installer, IDictionary stateSaver)
at Microsoft.Crm.Setup.Common.ComposedInstaller.InternalInstall(IDictionary stateSaver)
at Microsoft.Crm.Setup.Common.ComposedInstaller.Install(IDictionary stateSaver)
at Microsoft.Crm.UpdateWrapper.UpdateSetup.Install(IDictionary data)
at Microsoft.Crm.Setup.Common.SetupBase.ExecuteOperation()
08:50:29|Verbose| Method exit: Microsoft.Crm.UpdateWrapper.UpdateSetup.ExecuteOperation
08:50:29| Info| failed.
08:50:29| Info| Setup did not complete successfully.
Action Microsoft.Crm.Setup.Common.Update.DBUpdateAction failed.
Could not find a part of the path 'C:\temp\Rollup 6\1033\Actions_Client\'.
08:50:29| Error| Setup did not complete successfully.
08:50:29|Verbose| Method exit: Microsoft.Crm.UpdateWrapper.UpdateSetup.RunInternal
08:50:29|Verbose| Update Not Completed
08:50:29| Info| Update Rollup 6 for Microsoft Dynamics CRM for Outlook (KB2600640) was not completed successfully because of the following problems:
Action Microsoft.Crm.Setup.Common.Update.DBUpdateAction failed.
Could not find a part of the path 'C:\temp\Rollup 6\1033\Actions_Client\'.
08:50:29| Info| ActivatePage(HotfixFinishPage)
08:50:33|Verbose| Method exit: Microsoft.Crm.UpdateWrapper.UpdateSetup.Run
08:50:33|Verbose| Method entry: Microsoft.Crm.UpdateWrapper.UpdateSetup.Terminate
08:50:33| Info| Exit code: -2
08:50:33|Verbose| Method exit: Microsoft.Crm.UpdateWrapper.UpdateSetup.Terminate
08:50:33| Info| === Managed setup logging stopped: 22/07/2013 8:50:33 AM ===
Thanks for any help.
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