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Customer experience | Sales, Customer Insights,...
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Help changing Field Service product type field

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Posted on by 90

I read that once the Field Service product type field in a product is set - you can't change this. What is the reasoning for this? I Imported over 400 products and there's a handful I'd like to switch from Non-Inventory to Service. I've tried to export to excel - update - import it back up and I still get the error that I'm not allowed to change the field service product type since I set it already.

Error code: 0x80040265, Message: The Field Service product type can't be changed if it was already set to a value.

Can't change it in the product edit form either. Anybody got an idea for a work-around for this?

Thanks

I have the same question (0)
  • Verified answer
    johnnylawson Profile Picture
    90 on at

    Neverminded - found answer to my own question at

    experience.dynamics.com/.../

  • LuHao Profile Picture
    40,892 on at

    Glad it was been resolved.

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