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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / 2010 Upgrade Error
Microsoft Dynamics GP (Archived)

2010 Upgrade Error

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Posted on by Jacob Raymond 100
We were performing the upgrade for one our customer on Microsoft Dynamics GP from Version 10 to 2010 when we came across some errors that prevented the database from being upgraded. I have attached screen-shots of the error encountered for your reference. See image below.
Current Configuration: Database: SQL Server 2008 SP2, Dynamics GP V10 SP4
There has not been any previous upgrade done for this client earlier. 
Any help would be appreciated.
Jacob.

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  • Suggested answer
    Redbeard Profile Picture
    Redbeard 12,931 on at
    RE: 2010 Upgrade Error

    I just went through an identical upgrade to this last month - version 10 GP to version 2013.  You need to make sure you are on build 1779 of GP 10 prior to moving forward with your 2013 upgrade - see this post:

    community.dynamics.com/.../microsoft-dynamics-gp-2013-upgrade-paths-_2d00_-gp_2c00_-windows_2c00_-sql-server.aspx

    Here is a link to my post - 2013 Upgrade Check List

    redbeardblogging.blogspot.com/.../the-value-of-checklists-dynamics-gp.html

    Product 0, 949 and 3830 are giving you problems, based on your error message.  I would recommend making sure you have a current version of SmartList Builder installed, prior to rerunning your utilities, as this product has now been returned to eOne, and is no longer technically a Microsoft Product.

  • Community Member Profile Picture
    Community Member on at
    RE: 2010 Upgrade Error

    We are facing issue while upgrading from GP2010 (11.00.2320) (SP4) GP2013 SP1. The error we are getting while running the upgrade utilities

    Error: Product 3830 does not support upgrading from version 10.0.79.

    Error: Product 0 does not support upgrading from version 11.0.2320.

    Error: Product 949 does not support upgrading from version 11.0.2279.

    Error: Product 3830 does not support upgrading from version 10.0.79.

    Error: Product 0 does not support upgrading from version 11.0.2320.

    Error: Product 949 does not support upgrading from version 11.0.2279.

    My environment information:

    OS: Win 2008 R2

    SQL: MS SQL 2008 R2

    We started the upgrade process from GP10, upgrade from GP10 to GP2010 was successful but when we started upgrade from GP2010 to GP2013 SP1 we started encountering the above error message.

    As recommended in some blogs we installed the latest SP available of GP2010 before trying to upgrade.

    Please help us to resolve this issue.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,788 Moderator on at
    Re: 2010 Upgrade Error

    That is odd that GP SQL Maintenance did not work as it does the same thing. As long as you are back now that is all that matters.

  • Jacob Raymond Profile Picture
    Jacob Raymond 100 on at
    Re: 2010 Upgrade Error

    Thanks Richard. I had tried this earlier and it didnt work. I however found a solution through Janakiram's Blog.

    He suggests that we drop and create the tables manually in SQL server instead of using the GP Maintenance->SQL

    You can find it here ...

    janakirammp.blogspot.com/.../gp2010-upgrade-error.html

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,788 Moderator on at
    Re: 2010 Upgrade Error

    Assuming you are doing a test upgrade, I would try it again and then see what the messages are under Errors/Warnings. If they are about column mismatch I would copy the databases again and this time before you do the upgrade, I would drop the GL10110,GL10111,GL70500 and GL70501 tables. If the messages are tables do not exists I would launch GP first and then go into Maintenance->SQL and drop and recreate these tables. You could even try this on the production server, again assuming you have a backup. These tables are easily repopulated by runing GL reconcile and resetting the GL options. It appears something is wrong with these tables. Either they do not exist of they are the wrong structure.

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