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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / How to set Team Member...
Microsoft Dynamics CRM (Archived)

How to set Team Member CAL on CRM 365 On Prem - There is no Team option

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Posted on by samalex 355

Hello.  Per most of the license documentation I've read it's suggested to use the CAL Types of Sales, Customer Service, Field Service for most then Team Member for light users.  We have no license type for Team Members, here's what we have :

Professional
Administrative
Basic
Device Professional
Device Basic
Essential
Device Essential
Enterprise
Device Enterprise
Sales
Service
Field Service
Project Service

When documentation says Team Members what's supposed to be used?  Here's the documentation I'm looking at - https://www.comparex-group.com/MediaLibrary/Catalog/web/topic/microsites/mslar/Dynamics-365--On-Premises--Enterprise-edition-Licensing-Guide_December.pdf where Appendix A along with many areas within the document talks of Team Members rights.  Thanks for any suggestions.

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  • Suggested answer
    Aric Levin - MVP Profile Picture
    Aric Levin - MVP 30,190 Moderator on at

    Essential License is basically the same as Team License.

    The Dynamics 365 licensing for On-Prem has not been modified to reflect to the new license model.

    Hope this helps.

  • samalex Profile Picture
    samalex 355 on at

    Aric, Thanks for the reply, and this is kind of what I assumed.  Do you know if Microsoft has this documented someplace so I can review this with the rest of our team?  

  • Suggested answer
    Aric Levin - MVP Profile Picture
    Aric Levin - MVP 30,190 Moderator on at

    Download the following licensing guide:

    go.microsoft.com/.../p

    Qualifying Microsoft Dynamics CRM 2015 Licenses vs Corresponding December Update for Microsoft Dynamics 365 (On-Premises) Licenses

    Microsoft Dynamics CRM 2015 Essential CAL vs 1 Microsoft Dynamics 365 (On-Premises) Team Members CAL

    See page 16.

    Hope this helps.

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