web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Integrated IBM Watson ...

Customer experience | Sales, Customer Insights,...

Suggested Answer

Integrated IBM Watson campaign automation

(0) Share

Report

Report

Posted on by Baggie9

180

HI

Does anyone know if it is possible to integrate Dynamics Marketing with IBM Watson Campaign Automation now know as Acoustic?

Brad

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

ShaileshJain Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hi Brad,

I have not heard of any integrations, or deployment with Acoustic.

By looking at the capabilities it seems it has automation, and campaign capabilties - Dynamics 365 as an open platform can of course power Acoustic as its marketing tool, by providing the contact data etc via custom integrations that exist. however, that would be offtopic for this forum.

How exactly do you see D365 Marketing integrating with Acoustic? the best I can think of is Acoustic being a custom tile that drives other channels via D365 marketing journey automation -- which would be a customization, typically by a partner.

https://docs.microsoft.com/en-us/dynamics365/marketing/developer/extend-customer-journeys-custom-channels

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

ManoVerse 168 Super User 2026 Season 1

#2

#3

Jimmy Passeti 51 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans