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Microsoft Dynamics GP (Archived)

GP Workflow Email Notification error (Alternate Approver)

Posted on by 140

Using GP PO Workflow, the main Approver gets an email message when a PO is assigned to him/her for approval.  However, when a PO is not Approved within the selected time period, it is escalated to the Alternate Approver.  The Alternate Approver (regardless of who it is - we tried more than one person) does not get the email notification.  If that person goes to the GP workflow website and Approves a PO, he then gets the pent up notificaion email.  What is the event trigger, or what did we miss on setting up workflows?

Thanks for any insight.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: GP Workflow Email Notification error (Alternate Approver)

    We are seeing a similar thing with another client did you ever get to the bottom of this issue.

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