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How is it that the HELP Index doesn't list that error message? Anyway, I cannot post the completed invoice because someplace needs a line account; where do I find it? The Customer Account Maintenance has an account for every line, the Customer Maintenance has the complete address, what am I missing and where?
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Hi JP
The help documentation does not list error messages. There are so many different variations that can come up. Most errors these days with Dynamics GP can be found by a internet search as there is so much information out there.
I haven't used Invoice Entry for a long time, but I am going to take a stab and say that one of the distribution accounts are missing on one of the line items. Certainly in SOP, so I am also assuming Invoice Entry, some of the distribution accounts need to have an account registered - even if the account won't be used. E.g Cost of Goods Sold - it might not be an inventory item, but the system deals with all of that during posting.
To check which accounts you have defined, you will need to go to each line item to see where it is missing:
Define an account for Inventory, Cost of Sales and Sales and you should be fine. If it is a non-inventory item, then just use your sales account in all fields.
In general, when using Invoice Entry and SOP, it is a good idea to set up items rather than free-text. Then you define all the accounts against the items and it saves time at data entry for invoices.
Hope this helps.
Cheers
Heather
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