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How can I configure outlook in ms CRM because to run plugin I need outlook configuration...kindly help
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Hi,
First you need to install MS CRM outlook client on your machine. and then you need to configure your outlook client with MS CRM organization.
here are some links which might be helpful for you
www.microsoft.com/.../set-up-dynamics-365-for-outlook.aspx
www.microsoft.com/.../dynamics-365-for-outlook-user-s-guide.aspx
crmbook.powerobjects.com/.../outlook
crmbook.powerobjects.com/.../downloading-and-installing-the-outlook-client
crmbook.powerobjects.com/.../dynamics-crm-outlook-client-troubleshooting
crmbook.powerobjects.com/.../configuring-the-outlook-client
Hi! I know a plugin that can help log calls automatically in MS Dynamics. That app is Tenfold, a CTI and sales acceleration platform that offers features like call logging and call monitoring. You can check out Tenfold on the integrations page if you'd like to know more. www.tenfold.com/.../dynamics
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