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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Push notification for ...
Microsoft Dynamics CRM (Archived)

Push notification for dynamics 365 mobile app

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Posted on by Community Member Microsoft Employee

Hello,

I have created mobile app with type Model Driven App in dynamics 365 online instance.

So now I need to send push notification on mobile whenever a record is created or updated in CRM.

I tried to send push notification using Microsoft Flow with existing template 'Send a Mobile Notification When new Task is Created in Dynamics 365', it was ran successfully but I didn't receive any notification.

Please give me any suggestion.

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Thank you in advance

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  • Suggested answer
    Inogic Profile Picture
    Inogic 24,094 on at
    Push notification for dynamics 365 mobile app
    Hi,

    There's a simpler way to send push notifications on mobile for record creation or updates in Dynamics 365—using the Alerts4Dynamics app by Inogic.

    How Alerts4Dynamics Simplifies Mobile Push Notifications:

    1. Easy Setup: Alerts4Dynamics allows you to easily create and manage alerts for various entities within Microsoft Dynamics 365 CRM and Dynamics 365 for phones app. You can define alerts based on rules for individual records or sets of records without complex configurations.

    2. Push Notifications: Alerts4Dynamics makes it possible to send push notifications directly to your mobile device's notification bar. For example, a sales manager can receive a push notification for new records created, such as contacts, by selecting the alert mode as email notification in the app.

    3. Multiple Notification Modes: You can receive alerts in other forms, such as emails, pop-ups, and form notifications, ensuring you get timely updates in your preferred mode.

    4. Create Rule-Based Alerts: Define specific rules that trigger alerts upon record creation or updates.

    5. Flexible Language Support: Create messages in different languages for a single alert.

    6. Monitor and Manage: Track read/dismissed alerts, monitor active notifications, and manage user-specific alerts based on priority levels (informational, warning, or critical).

    7.  Cross-Device Accessibility: Alerts4Dynamics is accessible on Dynamics 365 for phones and tablets, ensuring you stay updated regardless of your device.

    To learn more about the app and how it can help with your functional needs, feel free to mail us at crm@inogic.com.

    If you are interested in testing the solution for your needs, then you should consider checking out our app for a 15-day free trial from our website or Microsoft AppSource.
     
    Thanks,
    Sam
  • Seren S Profile Picture
    Seren S 400 on at
    RE: Push notification for dynamics 365 mobile app

    Hi Nilam,

    Did you check the "Run History"? Do you able to see the triggers?

    Thanks, Seren.

  • Seren S Profile Picture
    Seren S 400 on at
    RE: Push notification for dynamics 365 mobile app

    Hi Nilam,

    Did you check the "Run History"? Do you able to see triggers?

    Thanks, Seren.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Push notification for dynamics 365 mobile app

    Hello abhishek ,

    I have tested it already, but i have not received any notification.

    Give me any other suggestion that how i need to create microsoft  flow or any other method that sends push notification on mobile.

    thank you.

  • AbhiCode Profile Picture
    AbhiCode 492 on at
    RE: Push notification for dynamics 365 mobile app

    Hi,

    Send Mobile Notification when new task is created in D365 :  This is work when any task is created then send notification all not other entity update/create

    Please add new task in CRM and check you will receive  notification or not.

    Thanks

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