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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / "Save" and &...
Microsoft Dynamics CRM (Archived)

"Save" and "Save and Close" button not working on Windows Mobile App

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Posted on by Bhavik Sanghvi 105

On Windows for Mobile App for Dynamic 365 v9

"Save" and "Save and Close" button not working for updating Lead.

It works well first time while creating, but after updating some field it doesn't work(nothing happens on screen on click).

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I have the same question (0)
  • Shidin Haridas Profile Picture
    Shidin Haridas 3,497 on at

    Is it working as expected in the web client?

  • bac26 Profile Picture
    bac26 2,268 on at

    Did it ever work?  IF so were there any changes recently?

  • Suggested answer
    Shidin Haridas Profile Picture
    Shidin Haridas 3,497 on at

    Check your CRM version and verify that the CRM version and the DB version are the same.

    A few users had this messed up in one of the recent updates, which had messed up ribbon buttons.

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