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Hello All,
I am trying to do my revaluation of currencies and for some reason this month it doesn't appear to be working, it has worked on previous months without issue. I have done the set up checks to make sure nothing has been unticked etc. But everything seems to be set up correctly. Any ideas as to why it has stopped working would be greatly appreciated.
thanks
joe
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Hi Joe,
Thanks for the confirmation.
Part of the reasoning behind setting up a new Revaluation option is, the option will have certain defaults (in this case it would have had "Current Year" and "Current Period" selected).
And so if the user ran the new option it would have worked and then they could have compared to see what was different.
Thanks and I'm glad to hear the issue is resolved.
Ok I have figured it out the one thing I hadn't checked, which I would of thought the end user would have checked is the dates being used. problem solved.
so the originating currency is in swiss francs, and the 8 accounts are 8 different currencies. currently it is in financial series. if it is a case of creating new revaluation that isn't a problem but I don't understand how that would of worked previously and now not working thus requiring a new revaluation setup.
Hi Joe,
Can you clarify when you mention "I select the account of which there are about 8"...?
Are you doing a financial, sales, or purchasing revaluation?
What if you create a new revaluation option (again, making sure to just print the report)?
Thanks,
Justin
Justin, it appears that the period I am running this for open for the financials module but everything else is closed. Even though I m running revaluation for the financial series would it be worth opening up the period for sales, purchasing etc and then running the reval?
hi Justin no restrictions in place.
Hi Joe,
Can you remove any restrictions based on account segment, then run the revaluation with the option to "Print Report Only".
Thanks,
Justin
Hi Justin thanks for coming back to me, I have checked that the revalue is ticked, along with the multicurrency tables populated with values etc.
when I say its not working what I mean is when I run revaluation, I select the account of which there are about 8, and for now just ticking print report, check the periods are correct etc then hit revalue.
the report is showing the values as zero, and none of the account information is being displayed.
I have also done enquiries on the accounts in question to ensure vlues have gone through them in the month etc.
thanks
joe
Hi Joe,
1.) Can you explain in a bit more detail what is meant by "it's not working"?
2.) Can you provide detail into all of the setup windows that you did check?
3.) What is printing on the Multicurrency Revaluation Report? (if for example, the report is printing but there are no accounts or amounts listed, then I'd reconfirm that the GL account codes have been marked to "Revalue". Cards - Financial - Account - Currency - Revalue Account Checkbox).
Thanks,
Justin
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