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Supply chain | Supply Chain Management, Commerce
Suggested Answer

In SCM Can we define a rule that for customer A we only can sell and ship product 1 from Location Z?

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Posted on by 15,529

Hi

Friend of mine asked if in D365 SCM SaaS they can setup shipping rule without using WMS? The goal is that they only can sell and ship Product 1 to Customer A from Location Z and they should not sell or ship that item from any other location 

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  • Suggested answer
    Siv Sagar Profile Picture
    5,282 Super User 2025 Season 2 on at

    Hi MahGah,

    o achieve the requirement of selling and shipping a specific product from a particular location to a specific customer, you can utilize the following components:

    Item/Product Setup: In the product setup, you can specify the default location from where the product should be shipped. You can navigate to Product Information Management module and set the default location (Location Z) for Product 1.

    Customer Specific Settings: In the customer setup, you can define specific settings and restrictions for each customer. You can navigate to the Accounts Receivable module and locate the customer record for Customer A. Within the customer record, you can set up a specific rule or restriction that allows only Product 1 to be sold and shipped.

    Sales Order Configuration: When creating a sales order for Customer A, you can enforce the rule by ensuring that only Product 1 is selectable for this customer. This can be achieved through customization or using standard functionality like trade agreements, where you define the product-specific pricing and availability for each customer.

    Shipping Configuration: To restrict shipping from a specific location (Location Z), you can configure the shipping options in the Warehouse Management module. This can include setting up rules for automatic allocation of inventory to sales orders, ensuring that the inventory from Location Z is prioritized for Customer A's orders.

    Best regards,

    Siv Sagar

    This post is my own opinion and does not necessarily reflect the opinion or view of my company.

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • MahGah Profile Picture
    15,529 on at

    Hi Siv Sagar

    thanks for your time and information. The challenge is Product 1 is available in multiple warehouses and need to ship from multiple warehouses. Hence, we cannot restrict that to one customer and one location. But for Customer A we always want to sell from Location Z

    Note: customer can buy other products from other locations this restriction is only for Product 1

    Is this possible?

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