Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Answered

Email Layout editor does not save columns created in designer mode - BUG?

(0) ShareShare
ReportReport
Posted on by 20

When editing my email template I can use toolbox to add layout columns in the designer. But after saving it and refreshing (or close and re-open) all my changes are gone. It seems that it doesn't save it. I also do not see columns I added from the designer in the HTML source. 

I have installed the latest wave2 updates. 

pastedimage1570448847086v1.png

  • Alicos Profile Picture
    Alicos 20 on at
    RE: Email Layout editor does not save columns created in designer mode - BUG?

    Yes, I created a new blank template (when Marketing was running on the preview version of wave2)

    But now after updating with wave2 GA version I just created a new blank template and copy-pasted my previous template and somehow it does work now :)  So seems to be that problem is solved after the update. didn't see anything about it in the release notes.

  • Suggested answer
    d_radulova Profile Picture
    d_radulova 2 User Group Leader on at
    RE: Email Layout editor does not save columns created in designer mode - BUG?

    Hi @Alicos,

    remember for this feature to work you need to start off with a blank template (or a custom template based on the blank template).  Is this the case?

    Thanks,

    -DD

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,979 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,848 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans