Dynamics Community Forum Thread Details

After 9.0 upgrade, error in completing the Business Process Flow (BPF) to 'Finish' the Appointment entity

Hi guys,

We have Appointment entity and during 9.0 upgrade, we had some issues completing (clicking 'Finish) the business process flow.

There's an error saying 'Invalid change process status. Invalid change process status request. Current process status is Active, which cannot transition to Finished. If you contact support, please provide the technical details.'.'

Also here's the snippet of the error logs

Unhandled exception:
Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]
Message: Invalid change process status request. Current process status is Active, which cannot transition to Finished.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ActivityId>590b1b1f-b26a-401d-b297-e12aa50c46fd</ActivityId>
<ErrorCode>-2146885630</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic">
<KeyValuePairOfstringanyType>
<d2p1:key>0</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">Active</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>1</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">Finished</d2p1:value>
</KeyValuePairOfstringanyType>
</ErrorDetails>
<Message>Invalid change process status request. Current process status is Active, which cannot transition to Finished.</Message>
<Timestamp>2018-12-13T01:49:51.6853925Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>