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Microsoft Dynamics CRM (Archived)

After 9.0 upgrade, error in completing the Business Process Flow (BPF) to 'Finish' the Appointment entity

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Posted on by 193

Hi guys,

We have Appointment entity and during 9.0 upgrade, we had some issues completing (clicking 'Finish) the business process flow.

There's an error saying 'Invalid change process status. Invalid change process status request. Current process status is Active, which cannot transition to Finished. If you contact support, please provide the technical details.'.' 

error-appointment.png

Also here's the snippet of the error logs 

Unhandled exception:
Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]
Message: Invalid change process status request. Current process status is Active, which cannot transition to Finished.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ActivityId>590b1b1f-b26a-401d-b297-e12aa50c46fd</ActivityId>
<ErrorCode>-2146885630</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic">
<KeyValuePairOfstringanyType>
<d2p1:key>0</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">Active</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>1</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">Finished</d2p1:value>
</KeyValuePairOfstringanyType>
</ErrorDetails>
<Message>Invalid change process status request. Current process status is Active, which cannot transition to Finished.</Message>
<Timestamp>2018-12-13T01:49:51.6853925Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>

Can anyone give their thoughts on it? Thank you!

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I have the same question (0)
  • Suggested answer
    Michael Ghebremedin Profile Picture
    107 on at

    I was working on a plugin that finished the Business Process Flow and I was having the issue, the way I fixed it is to set the Business Process Flow to the last stage save it and they finish the BPF. 

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