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Microsoft Dynamics GP (Archived)

Cannot connect to the configuration database in Business Portal

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Posted on by 1,255

Hi,

When accessing the Business Portal web site.

The error appears below "Cannot connect to the configuration database."

This happens after we move to a new domain name.

 

Please Advice,

 

Regards,

Mike

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  • Re: Cannot connect to the configuration database in Business Portal

    Rob is correct this is a SharePoint issue. One way to always test is see if you can access your top SharePoint site, if you cannot then the issue is with SharePoint not BP.

  • Re: Cannot connect to the configuration database in Business Portal

    Mike,

    This is a SharePoint issue.  I'd recommend searching online for steps to remedy the problem (just search with your error message).  The following link is an example:  support.microsoft.com/.../823287.

    Thanks

    Rob

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