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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Can't create a con...
Microsoft Dynamics 365 | Integration, Dataverse...
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Can't create a contact

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Posted on by pierre-olivier.pujo... 93

Hello,

I have installed the Accelerator and it look great.

However I want to make a demo of it and can't create a simple contact

Log as Global admin, From the Fundraising App, I try to create a contact. On save, an error message says:

An unexpected error occurred from ISV code. (ErrorType = ClientError) Unexpected exception from plug-in (Execute): Plugins.ContactCreate: System.Exception: User does not have a Configuration record and no Configuration record has been set as the Default. 

Log is attached below

ErrorDetails-_2800_78_2900_.txt

Can anyone give an hint?

Thank you very much !

Pierre-Olivier

  • Rajesh swamireddy Profile Picture
    Rajesh swamireddy on at
    RE: Can't create a contact

    Hi Pujol,

    Thanks for the update.

    Please submit a request using the below URL team will reach you and will troubleshoot the issue

    URL:forms.office.com/.../ResponsePage.aspx

  • Suggested answer
    pierre-olivier.pujol@elca.ch Profile Picture
    pierre-olivier.pujo... 93 on at
    RE: Can't create a contact

    Thankyou Rajesh, installing on a fresh environement is not working at all.

    but you got the answer :)

  • Rajesh swamireddy Profile Picture
    Rajesh swamireddy on at
    RE: Can't create a contact

    Hi Pujol,

    Thanks for reaching out.

    I have tested in my environment and able to create the contact. I believe it is a environment issue. Please install this accelerator from AppSource again and test it. If you are still facing the issue please submit a request using the below URL team will reach you and will troubleshoot the issue.

    forms.office.com/.../ResponsePage.aspx .

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