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Microsoft Dynamics CRM (Archived)

Outlook Plugin Options Greyed out

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Posted on by

Hi All

Why is the below happening, the CRM Syncs and I can use the "Set Regarding" but the rest stays greyed out..

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  • Community Member Profile Picture
    on at

    Looks like the picture did not upload, it is the Outlook Plugin, I can track the message but I cannot select the Covert to or Set Regarding options.

  • Community Member Profile Picture
    on at

    Hi Cornelvdw,

    What is your synchronization option? Is it server side sync?

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