Hi,
We are using spot counting feature. We take print-out item locations using the "on-hand" function, giving them to workers and then having them "spot cycle count" on the mobile device. e.g. ERP quantity of Item 000001 is 9 and I spot count the same 9 from the mobile application.
Despite having the same quantity, the system is creating 'Cycle counting Pending Review' work however it should create work on closed status.
Secondly, if I click on cycle counting then it is showing all items instead of just item 000001
Hi Ammar,
did you manage to solve issue of all items being displayed instead of just the counted one. we are facing this issue.??
Hello,
If you still have an issue with this, please create a ticket with Microsoft support.
Thank you,
Alina
Hi Ammar,
Setup on the worker is same as per your screenshot, they are empty.
Hi Zeeshan,
Can you please check this setup on the warehouse worker setup Warehouse management > Setup > Workers?
Are they empty or something configured here
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