web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Store Operations POS M...
Microsoft Dynamics RMS (Archived)

Store Operations POS Macro Button Greyed Out

(0) ShareShare
ReportReport
Posted on by RequiredScreenName 230

Greetings,

I am attempting to set up a additional register for a store I support and I found that I am unable to record macros. The macro function key is greyed out, even for the administrator ID I use.

So far I have tried:

  • Full reinstall of RMS
  • Changing UAC and administrative privileges
  • Different login accounts for both RMS and the local machine

I have run out of ideas, but I am inclined to think it has to do with a setting for the desktop computer.

Any help would be much appreciated.

Thanks

*This post is locked for comments

I have the same question (0)
  • Verified answer
    eliud mugo Profile Picture
    eliud mugo 1,444 on at

    Hello,

    login using administrator account,Press Ctrl+Click the blank space on you left next to ship To button,followed by Ctrl+s,click on macro and check if Disable change is enable,untick if enabled.Now you should be able to change macro.

  • Suggested answer
    RequiredScreenName Profile Picture
    RequiredScreenName 230 on at

    Worked like a charm, I had completely forgotten to check that. Thank you for your help!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics RMS (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans