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Microsoft Dynamics RMS (Archived)

Store Operations POS Macro Button Greyed Out

Posted on by 230

Greetings,

I am attempting to set up a additional register for a store I support and I found that I am unable to record macros. The macro function key is greyed out, even for the administrator ID I use.

So far I have tried:

  • Full reinstall of RMS
  • Changing UAC and administrative privileges
  • Different login accounts for both RMS and the local machine

I have run out of ideas, but I am inclined to think it has to do with a setting for the desktop computer.

Any help would be much appreciated.

Thanks

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  • Suggested answer
    RequiredScreenName Profile Picture
    RequiredScreenName 230 on at
    RE: Store Operations POS Macro Button Greyed Out

    Worked like a charm, I had completely forgotten to check that. Thank you for your help!

  • Verified answer
    eliud mugo Profile Picture
    eliud mugo 1,440 on at
    RE: Store Operations POS Macro Button Greyed Out

    Hello,

    login using administrator account,Press Ctrl+Click the blank space on you left next to ship To button,followed by Ctrl+s,click on macro and check if Disable change is enable,untick if enabled.Now you should be able to change macro.

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