Supply chain | Supply Chain Management, Commerce

When creating customer order in Retail POS, Credit limit control doesn't work

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Hello,

I want to use the pay customer account function on Retail POS. 
At the same time, I defined a credit limit for some customers in the system. 
For these customers, I want a credit limit control when selling at Retail POS. 
Although I have done all the setups, the system doesn't check the credit limit when creating sales order on POS. 
After the sales order is created, when I recall the order and try to create a packing slip, limit control is done. 
Previously, credit limit control was performed during the creation of sales order at POS. 
But although I haven't made any changes in the setups, there is no limit control at the moment.
How can I check the limit during order creation?


The setups for credit limit control are as follows.

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Setups for the pay customer account payment method are as follows.

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Community Member on at

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RE: When creating customer order in Retail POS, Credit limit control doesn't work

Hi Ramune,

I checked this fix today that your colleague suggested to me.

We will upgrade the version of our test environment.

After testing the process again, I will inform you from here.

Thanks for your feedback.
Suggested answer

Ramune on at

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RE: When creating customer order in Retail POS, Credit limit control doesn't work

Hi Omer,

I think you have created a service request for us and my colleague is assisting you.

There was a fix suggested, which is created for 10.0.17 and 10.0.18:

fix.lcs.dynamics.com/.../

Did you check it?