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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Records Field Change
Microsoft Dynamics CRM (Archived)

Records Field Change

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Posted on by gavibe 92

Do workflows fire if you select more than one field in ' Start when - Records Field Change ' but only one field actually changes?

Or do both fields have to change for the workflow to start?

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  • Verified answer
    Shidin Haridas Profile Picture
    Shidin Haridas 3,499 on at

    Nope, the workflow will fire only once. it is per transaction.

    Assume that you have set the workflow to trigger on change on fields A, B, C.

    Update 1: Field A changes => Workflow triggered.

    Update 2: Fields A, B changes => Workflow triggered (only once!)

    Update 3: Fields A, B, C changes => Workflow triggered (only once!)

    Update 4: Fields D, E changes => Workflow NOT triggered

    Pls mark the answer as verified if it helped you.

  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    Hi ,

    Workflow is a process and you can say it is a piece of code/function/method which will execute based on some event defined (Create , Field Change etc ) in the workflow definition. No matter how many fields on change you defined inside a single workflow .

    Workflow will always execute once by default and its by design.

    Hope this helps .

  • Community Member Profile Picture
    Community Member on at

    What then, if in addition to trigger on "Record fields changes" the workflow is set to fire on "Record is Created". In this case the workflow is fired twice in case the record is created and the fields involved are having data. How can you avoid that?

  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    No , both are different concept when you checked " Record is Created" which means post operation of every record creation will be fire workflow.

    "Record field changes " which means when you update any fields of the created record /existing record mentioned on the selected fields list .

    So even if you select both the condition in a  workflow , it's should not trigger twice .

  • Community Member Profile Picture
    Community Member on at

    Hi Goutam, thank you for your response. That is what I would exspect too. However I have two cases, where a new record with the fields involved (and hence fullfill both conditions!), actually make the workflow fire twice.

  • gdas Profile Picture
    gdas 50,091 Moderator on at

    If you are updating same fields after create the record then its expected that workflow will trigger twice .

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