web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Customer Voice / MS Forms pro creates Office Groups

(1) ShareShare
ReportReport
Posted on by 6

Hi guys,

when we create a survey within Marketing with Customer Voice, automatically Office Groups are created, which are public.

My questions:

  • Are we able to customize naming conventions of the groups?
  • Could we customize the behaviour in general?

Regards,

Martin

I have the same question (0)
  • Suggested answer
    Welly Lee Profile Picture
    Microsoft Employee on at

    Martin, the group is created when you share a Customer Voice project. We are working on support for selecting an existing group when sharing a project. Would you share with us (email at customervoice@microsoft.com) with some more information around your customization requirements?

  • Roger von der Crone Profile Picture
    5 on at

    I face the same problem. It would be great eather be able to assign forms to groups or to be able to automatically hide groups in Outlook. At the moment administrators have to manually hide auto created groups via Powershell.

  • MaSc4Crm Profile Picture
    6 on at

    Hi guys,

    we handle this by provide a prefix in our customer journeys. So our admins are able to handle these groups.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 130 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 117

#3
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 69 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans