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Customer Voice / MS Forms pro creates Office Groups

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Posted on by 6

Hi guys,

when we create a survey within Marketing with Customer Voice, automatically Office Groups are created, which are public.

My questions:

  • Are we able to customize naming conventions of the groups?
  • Could we customize the behaviour in general?

Regards,

Martin

  • MaSc4Crm Profile Picture
    MaSc4Crm 6 on at
    RE: Customer Voice / MS Forms pro creates Office Groups

    Hi guys,

    we handle this by provide a prefix in our customer journeys. So our admins are able to handle these groups.

  • RE: Customer Voice / MS Forms pro creates Office Groups

    I face the same problem. It would be great eather be able to assign forms to groups or to be able to automatically hide groups in Outlook. At the moment administrators have to manually hide auto created groups via Powershell.

  • Suggested answer
    Welly Lee Profile Picture
    Welly Lee on at
    RE: Customer Voice / MS Forms pro creates Office Groups

    Martin, the group is created when you share a Customer Voice project. We are working on support for selecting an existing group when sharing a project. Would you share with us (email at customervoice@microsoft.com) with some more information around your customization requirements?

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