Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics SL (Archived)

SL 2015 CU1 new installation crashes after company selection

Posted on by 560

Environment: MS SVR 2012 - SQL SVR 2014 - SL 2015 CU1

This is a brand new server staged for the upgrade / migration from SL 7sp4. No errors logged on SQL or SL install. No errors on upgrade migration scenarios from SL7 to SL 2015 an then to SL 2015CU1. WE are able to select sql db and SL system. We are able to enter SYSADMIN and pswd. We are able to select company and then the crash "Microsoft Dynamics SL has stopped working". Here are the problem details:

Problem signature:
  Problem Event Name: CLR20r3
  Problem Signature 01: MSDynamicsSL.exe
  Problem Signature 02: 9.1.30423.1
  Problem Signature 03: 55390340
  Problem Signature 04: mscorlib
  Problem Signature 05: 4.6.1085.0
  Problem Signature 06: 57a4fbb5
  Problem Signature 07: 224d
  Problem Signature 08: 2a
  Problem Signature 09: UDTA330IDOBH2ROZ2AYVLCELAG5AGTLS
  OS Version: 6.3.9600.2.0.0.272.7
  Locale ID: 1033
  Additional Information 1: def2
  Additional Information 2: def211d420ff7de438f6f9d3594f8fca
  Additional Information 3: 3b83
  Additional Information 4: 3b8314a5b6c8ba014e3e4ce5e9bed1de

Installation done with local admin rights.  We have turned off UAC.  All MS updates and service packs have been applied.  I can't come up with anything else. Any suggestions would be appreciated.

Thank You,

Bill

*This post is locked for comments

  • William Dietrich Profile Picture
    William Dietrich 560 on at
    RE: SL 2015 CU1 new installation crashes after company selection

    That was it! Thank You.

  • Verified answer
    Butch Adams Profile Picture
    Butch Adams 4,757 on at
    RE: SL 2015 CU1 new installation crashes after company selection

    The encryption was changed for the password from SL7 to SL2015 and it causes this crash. Blank out the passwords and you should be able to get in.

    update userrec set password = ''

    where userid = 'SYSADMIN'

    After you run this and login as SYSADMIN/blank password, you can reset it from within SL.

  • William Dietrich Profile Picture
    William Dietrich 560 on at
    RE: SL 2015 CU1 new installation crashes after company selection

    Select zp from glsetup returns a blank value?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: SL 2015 CU1 new installation crashes after company selection

    what does

    SELECT zp FROM glsetup

    return?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans